range cookers - payment terms and delivery :

Due to the vast choice of fuels, specifications and colour finishes we offer, our cooking ranges are 'buit to order' and the following conditions apply :

Payments :
For all credit and debit card orders, we will deduct a 10% deposit from your card on receipt of your order, with a second, final deduction of the outstanding balance debited within 4 weeks of the delivery date of your order.

Availabiliy :
Although manufaturing times vary, we would expect to deliver your cooking range within 25 working days of receipt of order. A delivery day [and approx. time] will be confirmed within 5 working days of the delivery date.

Standard Delivery :
All orders to mainland UK addresses include our standard delivery.
Your cooking range will be delivered on a pallet by tail lift vehicle. The driver will off-load your order onto an area of flat hard-standing as near to your property as possible.
Please note that you will be responsible for protecting and moving the item into your property.
We are sorry for any inconience that this may cause.

Optional extra : Inside Delivery :
You can select our 'inside delivery' option where your cooker is taken inside your property, but not fitted, for an additional charge of £200 inc vat.
This is available for Rayburn and Stanley sales and the price assumes no phyical problems will be encountered during the delivery operation. To avoid any unnecessary delays or additional expense, please ensure that any known physical restrictions are notified well in advance of the delivery date.
Please use the product link at the foot of this page to select this optional extra.

Delivery Attendance :
All goods must be signed for on arrival and failure to attend the delivery address at the stated time may result in additional charges being applied before another delivery date can be scheduled. Please include your mobile telephone number with your order to assist in such an event.

Cancellations :
As we offer our customers complete choice of cooker specifications and colours, our cookers are built to order and therefore a cancellation charge / re-stocking charge of £200.00 will be levied against all cancellations and non-defective returns. These charges will be deducted, together with any additional collection charges, from the amount of refund paid.